Course introduction:

Corporate leaders and outstanding performers are not defined by their IQ or even their job skills, but by their Emotional Intelligence. A set of competencies that distinguishes how people manage feelings, interact and communicate. Unlike IQ, Emotional Intelligence Quotient (EQ) continues to develop with life experiences. Understanding and raising your Emotional Intelligence is essential to your success and leadership potential.

This training course will enable participants to appreciate that their daily encounters are shaped not just by their rational judgement and personal history, but are largely influenced by their perceptions and expectations. Participants will be given skills and knowledge to apply EQ in the workplace to enhance their teamwork.

Course contents:

What is Emotional intelligence

  • Introduction
  • Intrapersonal & Interpersonal Skills
  • EQ in the Workplace
  • Your EQ Style
  • EQ for Innovative Teamwork
  • Removing Blocks to Innovative Teamwork through EQ

Developing EQ Personal Competencies

  • Understanding EQ Personal Competencies
  • Recognizing Emotions and their Effects
  • Knowing Strengths and Weaknesses
  • Self-confidence: a Strong Sense of Worth and Capabilities
  • Self-control for Enhancing Teamwork
  • Developing Trustworthiness for Corporate Transformation

EQ Practices for Innovative Teamwork

  • EQ Adaptability & Innovative Skills
  • Empathy for Teamwork
  • Developing Others
  • Result Orientation
  • Self-Motivation
  • EQ Flexibility in Handling Changes

Developing EQ for effective communication

  • Listening Openly and Conveying Convincing Messages
  • Negotiating and Resolving Disagreements
  • Inspiring and Guiding Individuals & Teams
  • Managing Relations
  • Working with Others Towards Shared Goals

Leadership and Personal Effectiveness

  • Self-perception and self-awareness
  • Personality, values & behavior
  • Path dependency

After taking this course you will be able to:

  • Recognize and understand mood and emotions, as well as their impact on others
  • Understand the emotional personality of other people and skills to respond according to their emotional reactions
  • Develop skills in responding to criticisms & adversity
  • Understand emotional competencies such as intentionality, resilience and creativity
  • Develop better leadership skills to motivate yourself and others
  • Innovate teamwork & corporate transformation
  • Develop emotional resilience to manage the performance of their team

Examine their own personality and behaviors to enhance self-awareness

Training Registration

Training Form

Bank Title: Meezan Bank Limited

Account No: PK88MEZN0099740105153678

Advanced Emotional Intelligence training