- Drive expansion and adoption of our software and services.
- Manage the onboarding process for each new customer, from technical evaluation onwards
- Assist the sales team in driving and managing renewals.
- Maintain customer health and introduce new, valuable features as they become relevant on the customer journey.
- Generate trust and credibility at multiple levels in existing accounts after purchase and through the sales cycle.
- Assist in timely Collections from Customers
- Contribute to initiatives outside of customer conversations that better the customer experience, both low-touch and high-touch.
- Work cross-functionally with product, sales, and support team members to foster a strong sense of community and information sharing.
- 3+ Years of experience in a customer success or customer services role
- BBA required. MBA Preferred.
- Passion for Data and Fintech with attention to detail
- Female candidates encouraged to Apply
To apply for this job please visit perkshr.com.